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MicroAide offers various Priority Support Plans to meet your business needs.

Please review the chart below to determine which Support Plan is best suited for your company. Also check out the benefits to which you are entitled by being a Support Plan Client.

Priority Client Annual Support Plans      

Download Adobe Reader  ]  Terms & Conditions  ]  Onsite Support Authorization

Remote Support Authorization 
Authorization for Credit Card Charge

 Option 1 – Payroll Assistance Plan - Onsite or Phone/Remote Support
 (Support with: Quarterly & Year-End Tax Forms, Tax Updates & W2s)


$750.00

 Option 2 – 3 Hours Remote Support on Specialty Software

 $285.00

 Option 3 – 6 Hours Onsite Support on Specialty Software

$549.00

 Option 4 – 12 Hours Onsite Support on Specialty Software  

$1089.00

 Option 5 – 20 Hours Onsite support on Specialty Software  

$1799.00

 Option 6 – Master Support Plan
 (The Master Support Plan covers support on Specialty Software plus any other technical issues
. Also includes hardware support with optional quarterly maintenance.)

20 Hrs

$1799.00

40 Hrs

$3299.00

60 Hrs

$4799.00


 (Specialty Software includes: DacEasy, Timeslips, & Peachtree)

 - Support Plan Clients have priority over non-support plan clients.
 - Support Plan Clients receive discounted rates for service.
 - Support Plans include Specialty Software Maintenance Releases.

 - Support Plans are for 1 year or Support Plan hour limit, which ever comes first.
 - Support Plans are for Onsite, Phone and Remote Support during Normal  
     Business Hours
 - Travel charges do apply - see rate below

 

Travel Charge (Clients located over 25 miles away)

$80/Hr

   

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